5/29/18
One of the My VikingCloud portal’s (my.vikingcloud.com) exciting new features is notifications and alerting (email + text). Effective this Thursday, May 31, we will be releasing notifications and alerts for firewall availability, logs/no logs, config changes, and critical + high IDS/IPS events in the My VikingCloud portal. As such, you will need to be setup as a user in the My VikingCloud portal in order to receive them. If you are already set up as a user, no further action is required other than going into the portal’s Notification settings to enable alerts (details below).
For detailed information on how to access and setup notifications and email/text alerts in the My VikingCloud portal, please read the below user guides:
https://nuarx.zendesk.com/hc/en-us/articles/360002934072-How-To-Enable-Alerts-in-My-NuArx-Portal
https://nuarx.zendesk.com/hc/en-us/articles/360003499271-My-NuArx-Notifications-Overview
If any questions, please contact NuArx support desk at 877.556.8279 or support@vikingcloud.com.
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